There are a few ways to order your medication but we do not take telephone requests:
- Repeat Dispensing – Where we issue a number of prescriptions in advance to the chemist so that you collect from there each month. Only when your last prescription and your review is due will you need to come to the surgery. (The number of issues depends on the medication and how stable you are on it.)
- Electronic Prescription Service – When requested either at the surgery, via post or by the chemist we can send your prescription electronically to your nominated pharmacy.
- Online Services – You can register for online services and can book appointments and order your medication through this. To register please see the Reception Team, you will need to provide a form of identification in order to set this up. Once a prescription is issued you can collect from your nominated pharmacy.
- You can supply stamped addressed envelopes and we will post your prescriptions.
Please allow 48 working hours when ordering your medication and allow plenty of time if you are going on holiday or if there is a public holiday. If you require your prescription sent to you via the post, please supply a SAE.
Electronic Prescription Service
Electronic Prescription Service (EPS) is where a prescription is produced for your medication is sent electronically to the pharmacy having been digitally signed. The pharmacy is able to electronically receive the prescription and the information on the prescription is transferred into the pharmacy computer. This will minimise mistakes in dosage amount etc. and prevent NHS fraud.
The practice presumes that you “opt in” on registration, if you would prefer not to have electronic prescriptions please advise one of the receptionists.
Once you have nominated a pharmacy of choice your prescriptions will be produced in this manner unless you ask us not to.