Clinics

Practice Nurses

The Practice Nurses provide the following services:

  • Asthma Clinics
  • Chronic Obstructive Pulmonary Disease Clinics
  • Healthy Heart Clinics
  • Cervical Smear Tests
  • Childhood Immunisations
  • Contraception Advice
  • Diabetic Clinics
  • Complex Dressings
  • Travel vaccinations & Advice
  • Seasonal Influenza/Pneumonia Vaccinations
  • Weight Management Support

Healthcare Assistants

The Healthcare Assistants provide the following:

  • Blood Test Appointments
  • Warfarin Monitoring
  • Well-person Checks
  • NHS Health Checks
  • ECGs
  • Dressings
  • Seasonal Influenza/Pneumonia Vaccinations
  • Weight Management Support

Expert Patient Programme

The Expert Patient Programme (EPP) is an NHS self-management programme for anyone living with any long term health condition (s). Groups of 8—16 participants, with a mix of different conditions, meet over six weekly sessions and are led through a structured course by trained tutors who are also living with a long term condition. Each session (lasting two and a half hours) looks at ways to manage the effects of their long term condition such as:

  • Dealing with pain and extreme tiredness
  • Coping with feelings of depression
  • Relaxation techniques and exercise
  • Healthy eating
  • Communicating with family, friends and health professionals
  • Planning for the future

If you would like to be referred then please contact the surgery.

Family Matters

Family Matters is a service for families who are running into relationship difficulties. This could include communication issues, child and teenage behaviour, mental and physical health problems, bereavement, separation and divorce.

Families meet with trained therapists in a safe non- judgmental manner to look for solutions. Self referrals are welcomed but the practice may also refer.

For more information www.familymatters-plymouth.co.uk

Telephone: 01752 606826

Smoking Cessation Support

The Practice encourages all patients to stop smoking.

Where to find help:

Travel Vaccinations

Please click on the link below which will take you to the website where you can access information and advice from the NHS Travel Website on the area you are travelling to.

Once you have this information please submit via the link below to E-Consult and one of our team will contact you to book an appointment if required. Choose I want treatment and advice from my practice.

https://devonporthealthcentre.webgp.com/show-travel-advice

Young People

If you are Under 16 and worried about seeing a doctor or nurse anything you say to one of the doctors or nurses will stay between you and them. They won't even tell your parents or any other family member. The only reason they will consider telling someone is to protect you and give you the right treatment.

But they will ALWAYS talk to you first. Confidentiality applies to everyone, even under16's.

The doctor or nurse will only ask you personal questions to help you; not judge you! The doctor or nurse has probably seen someone in a more difficult situation, so don't be embarrassed when talking to them. Always remember they are there to help you!

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Test Results

Please ring after 14:00 for the results of tests.

Tests which were carried out within the surgery should be available within one week, dependent on the type of test. It is the patient’s responsibility to contact the surgery for “normal” results. If the doctor is concerned about any results they will contact you either by telephone or letter.

Tests which are carried out at hospital often take longer to be returned to the practice. Be patient with our staff if the test result is not available when you expect it. If the hospital clinician has any concerns they will contact you or the doctor here at the surgery to discuss them further.  

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

Your Practice Social Prescribing Service - Healthy Futures, The stepping stone to a healthier, happier you

What is Social Prescribing? Social prescribing helps you explore and access activities and services that are available locally to support you to improve your health and wellbeing.

Who is Healthy Futures for?

  • Anyone aged over 18
  • Anyone who would like some non-medical support to improve their physical and/or mental health and wellbeing
  • Anyone who is able to engage with a link worker and make decisions about next steps they would like to take
  • Healthy Futures can work with people to improve their mental wellbeing, but is not suitable for people in mental health crisis or with an unmet clinical need.

 How does it work?

You can be referred to the Link Worker working at your GP practice by any member of the practice team, or you can self-refer by getting in touch. A member of our team will contact you to discuss your referral and arrange an appointment.

 The support we offer?

At your first appointment, we will discuss what matters to you and co-create a plan to support you to reach your goals. Your Link Worker will listen to you and share their knowledge and

connections to local services and organisations that can offer specialist support, including:

  • Benefits support and debt advice
  • Arts and creative activities
  • Healthy lifestyles and health promotion e.g. stopping smoking, physical activity and healthy eating
  • Education, training and learning
  • Befriending
  • Counselling and talking therapies
  • Support groups and networks
  • Social and peer activities
  • Employment and volunteering
  • Housing support

Getting back on track

Josh was struggling to find employment and was referred to Healthy Futures when he attended his GP with symptoms of anxiety because he was struggling to pay his rent. The Link Worker connected him to a local benefits advisor and supported him to liaise with his landlord about managing his arrears. Once his finances were more settled and he was less stressed, he was able to explore employment and attended a community job club which helped build his confidence and skills.

 You can self-refer by contacting our friendly team on:

Email: healthyfutures@wolseley-trust.org

Tel: 01752 203673

Please see our website – www.wolseley-trust.org